Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience.

Shipping Rates & Delivery Estimates

We offer worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • United States, Canada, Australia, New Zealand: 7–14 business days

  • Europe: 7–14 business days

  • Rest of the world: 10–20 business days

Delivery times may vary depending on your location and external factors such as customs processing.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to become available.

Customs, Duties, and Taxes

VYNOV is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Packages

We are not liable for lost or damaged packages caused by the shipping carrier. However, if your package arrives damaged, please contact us within 7 days of delivery at info@vynov.com with photos, and we will work to resolve the issue.

Incorrect Address Disclaimer

It is the customer’s responsibility to provide the correct shipping address. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions about our shipping policy or your order, please contact us at:
📧 info@vynov.com